Client

Global Food & Beverage Manufacturer (300+ factories, multi-region operations)

Challenge

The client had committed to an ambitious goal: Achieve 100% digital enablement across global manufacturing

However, they faced significant barriers:

• No unified view of readiness across factories
• Fragmented data across systems, regions, and teams
• Inconsistent definitions of what “ready” meant
• Limited ability to prioritize investments effectively
• Heavy reliance on manual reporting and local interpretation

Despite significant investment in technology, leadership lacked confidence in answering a simple question: “Where are we actually ready and where are we not?”

Approach

Frame & Flight partnered with the client to design and implement a centralized digital readiness platform to measure, manage, and accelerate global transformation. Unlocking a global readiness capability, standardized benchmarks, and key investment insights.

1. Defined a Standard Readiness Model

• Established a consistent framework across:
  
  • Applications (e.g., MES, Quality, Planning)
  • Infrastructure (connectivity, environments, access)
  • Operational capabilities
• Created structured criteria for Planned, In Progress, and Live states

2. Built a Unified Data Layer

• Integrated data from multiple enterprise and factory-level systems
• Standardized and aligned inconsistent data definitions
• Designed logic to handle real-world complexity (e.g., partial deployments, shared resources)

3. Developed a Global Readiness Platform

• Centralized dashboard for:
  
  • Global, regional, and site-level readiness
  • Application deployment status across factories
  • Resource and line-level visibility
• Enabled dynamic filtering and drill-down capabilities
• Delivered near real-time updates to support operational decision-making

4. Established Governance and Operating Model

• Defined ownership across IT, operations, and business teams
• Implemented validation and QA processes to improve data accuracy over time
• Enabled ongoing alignment between central and site-level teams

Solution

The platform provided:

• • A centralized and increasingly trusted view of digital readiness across global operations
  • Visibility into:
    
    • dozens of applications per site
    • Thousands of resources and production lines
    • Hundreds of thousands of deployment statuses
  • A scalable foundation to support future:
    
    • Investment
    • Analytics
    • Automation
    • AI-driven decision-making

Impact

Enterprise Visibility

• Established a global view of readiness across manufacturing sites
• Enabled leadership to more confidently assess progress against strategic goals

Improved Decision-Making

• Supported more data-driven prioritization of investments
• Increased visibility into gaps in infrastructure, deployment, and adoption

Operational Alignment

• Improved consistency of definitions across regions and teams
• Reduced ambiguity and misalignment in reporting

Increased Data Confidence

• Significantly improved alignment with existing reporting systems
• Established a stronger foundation for ongoing transformation

Key Insight

Technology investment alone does not create readiness.
Readiness requires alignment across data, systems, and operations.

The solution enabled the client to move from: Fragmented, inconsistent reporting TO a structured, scalable model for managing digital transformation globally

What This Enables Next

With this foundation in place, the client is now positioned to:

• Accelerate deployment of manufacturing technologies
• Enable advanced analytics and AI use cases
• Drive continuous improvement across global operations
• Extend the model into quality, supply chain, and product domains

Frame & Flight’s Role

Frame & Flight partnered with the client across multiple dimensions of the initiative.

Key contributions included:

• Readiness model design
• Data alignment and logic development
• Platform definition and product direction
• Governance and operating model design
• Ongoing evolution toward intelligence and decision support

Closing Statement

Execution at scale requires more than systems, it requires readiness.
We help make that readiness visible, measurable, and actionable.