Our client lifecycle focuses on identifying the problems, deep analysis across a client’s system, taking action, and supporting.
Clearly identify the problems, needs, goals and agree on outcomes.
Develop a detailed proposal outlining scope, timeline, and costs; present it to the client for review and feedback; negotiate terms and finalize the contract.
Define project objectives, milestones, and deliverables; develop a detailed timeline; assign roles and responsibilities; and establish communication protocols and reporting schedules.
Brainstorm potential solutions and strategies with the team; evaluate and prioritize them based on feasibility, impact, and client goals; develop detailed action plans and implementation roadmaps; and prepare a presentation of findings and recommendations for the client.
Provide hands-on support and guidance during implementation; conduct training sessions and workshops for client staff; monitor progress and adjust plans as necessary; and facilitate communication and coordination among stakeholders.
Support socialization of insights and materials with executive stakeholders, stakeholders, and across the business.
Establish key performance indicators (KPIs) to measure success; monitor progress against KPIs and milestones; conduct regular check-ins and progress reviews with the client; and provide ongoing support and make adjustments as needed.