Client

Leading Herbal Tea Manufacturer

Industry

Food & Beverage Manufacturing

Engagement Type

Master Data Modernization & ERP Readiness

The Challenge

As part of a broader global ERP modernization initiative, the organization recognized that technology alone would not deliver the desired business outcomes.

Critical production, quality, and product data existed across multiple systems, processes, and teams without a standardized framework for governance, ownership, or long-term scalability.

Master recipes, Bills of Material (BOMs), production standards, quality characteristics, and operational data structures needed to be defined and standardized before ERP implementation could succeed.

Without a structured approach, the organization risked:

• Inconsistent master data across sites and products
• ERP implementation delays
• Increased operational complexity
• Limited scalability
• Poor data quality and governance
• Higher long-term support and maintenance costs

The organization needed a scalable foundation capable of supporting both ERP implementation and future business growth.

The Frame & Flight Approach

Frame & Flight partnered with a leading food and beverage manufacturer to design the master data framework, governance model, and operational standards required to support global ERP modernization.

The engagement focused on establishing a repeatable, governed approach to managing manufacturing and quality data across the enterprise.

Business Alignment & Governance

The first priority was creating alignment across business functions responsible for creating, maintaining, and governing master data.

Frame & Flight facilitated workshops across:

• Operations
• Quality
• Supply Chain
• Information Technology

The team established:

• Governance structures
• Decision-making frameworks
• Ownership models
• Review and approval processes
• Long-term accountability standards

This ensured that master data would be managed as a business capability rather than simply an IT deliverable.

Master Recipe & BOM Standardization

Frame & Flight designed a standardized framework for how manufacturing data would be structured and maintained across the enterprise.

This included:

• Master Recipe standards
• Bill of Material (BOM) standards
• Version control structures
• Lifecycle management processes
• Plant applicability rules
• Resource and equipment structures
• Alternate and variant management

The resulting framework created consistency across manufacturing operations while supporting future ERP requirements.

Production & Quality Data Modeling

The engagement also established the foundational data structures required to support manufacturing execution and quality processes.

Key deliverables included:

• Production data standards
• Resource and equipment master data models
• Inspection characteristic standards
• Sampling procedure frameworks
• Quality attribute definitions
• Operational timing and yield standards

These models created a common language for production and quality data across the organization.

Gold-Standard Master Recipe Development

To accelerate adoption and future data migration efforts, Frame & Flight developed a series of production-ready “gold-standard” master recipes.

These reference models served as:

• Design templates
• Training assets
• Validation tools
• Data migration guides

The gold-standard recipes established a repeatable pattern that could be applied across hundreds of products.

Scalable Data Population Framework

Recognizing the scale of the ERP initiative, Frame & Flight designed a rules-based approach to enable efficient master data population.

The team developed:

• Data population playbooks
• Validation rules
• Quality assurance procedures
• Governance checkpoints
• Population templates

This allowed the organization to scale data preparation activities while maintaining consistency and quality.

The Results

The organization established a governed, ERP-ready master data foundation capable of supporting long-term operational growth and digital transformation.

Key outcomes included:

• Standardized master recipe and BOM framework
• Cross-functional governance model established
• Production and quality data standards defined
• Gold-standard master recipes developed
• Scalable data population methodology created
• Improved ERP implementation readiness
• Reduced master data risk across the modernization program

Most importantly, the organization gained a sustainable foundation that aligned business processes, data governance, and technology requirements before ERP deployment.

Business Impact

ERP implementations often struggle because organizations attempt to modernize technology before modernizing the data that powers it.

By focusing on master data readiness first, the organization reduced implementation risk and created a stronger foundation for long-term success.

The engagement transformed master data from a collection of disconnected records into a governed business asset capable of supporting manufacturing, quality, supply chain, and enterprise operations.

Key Takeaway

Successful ERP transformations begin with data.

Organizations that establish governance, ownership, standards, and scalable data models before implementation are significantly more likely to achieve successful outcomes.

Frame & Flight helped a leading food and beverage manufacturer build the master data foundation required to support global ERP modernization, creating the structures, standards, and governance necessary for long-term operational scalability and digital transformation.